This Privacy Policy explains how OLDMAN Marketing Pte Ltd ("chiffon.", "we", "us", or "our") collects, uses, stores, and shares information when you use the chiffon. mobile app and related services.
1. Who We Are
Legal entity: OLDMAN Marketing Pte Ltd
Website: www.chiffonapp.com
Email: [email protected]
Location: Singapore
2. Information We Collect
Account information
- Name and email address
- Authentication provider identifiers
- Profile image, if you choose to add one
- Account creation and update timestamps
Photos and user content
- Clothing photos you upload
- Model photos you upload for virtual try-on
- Generated try-on images, processed images, and thumbnails
- Wardrobe item details and related notes you save
Preferences and usage data
- Onboarding answers and style preferences
- Favorites, planning data, and wardrobe metadata
- Notification preferences
- Analytics events and app usage signals
Subscription and device data
- Subscription status, product identifiers, and entitlements
- Credit balances and credit transaction history
- Push notification token and installation identifier
- Device type, operating system, crash logs, and diagnostics
3. How We Use Information
- To create and manage your account
- To authenticate you and secure the app
- To store and sync your wardrobe and related content
- To analyze uploaded clothing photos and generate virtual try-on results
- To provide subscriptions, credits, purchase restoration, and account support
- To deliver notifications you choose to receive
- To improve app performance, understand usage, and fix issues
- To comply with legal obligations and enforce our Terms
4. AI Processing
chiffon. uses AI-powered features to analyze clothing photos and generate virtual try-on images.
When you use these features, your uploaded photos and related inputs are processed through our backend and trusted service providers only to provide the feature you requested.
AI outputs may be imperfect, approximate, or inaccurate. You should review results before relying on them.
5. How We Share Information
We do not sell your personal information.
We may share information with service providers that help us operate chiffon., including:
- Supabase for backend infrastructure, storage, and auth
- Google Gemini APIs, via our backend, for AI features
- RevenueCat for subscription infrastructure
- Apple and Google for in-app purchases and subscriptions
- Firebase for push messaging
- Mixpanel for analytics
- Sentry for crash reporting and diagnostics
- Sign-in providers such as Google Sign-In and Sign in with Apple, if you choose those options
We may also disclose information if required by law, to protect rights and safety, or as part of a business transfer.
6. Data Retention
We keep your information while your account is active so we can provide chiffon. to you.
If you delete your account, we delete your account data, stored photos, generated images, wardrobe content, preferences, and related records from the service. We do not retain user data after deletion.
7. Account Deletion
You can delete your account inside the app from Profile / Settings.
If you cannot access the app and need help deleting your account, contact us at [email protected].
Deleting your account does not automatically cancel an active subscription billed by Apple App Store or Google Play. Those subscriptions must be managed separately through your store account settings.
8. Your Choices
- You can update certain profile information in the app.
- You can enable or disable notifications in the app or device settings.
- You can delete your account at any time.
- You can manage or cancel subscriptions through Apple App Store or Google Play.
9. Security
We use reasonable technical and organizational measures designed to protect your information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
10. Children
chiffon. is intended for users aged 16 and above. We do not knowingly collect personal information from children under 16.
11. International Use
Your information may be processed in countries other than your own, including where our service providers operate.
12. Changes to This Policy
We may update this Privacy Policy from time to time. If we do, we will post the updated version on this page and revise the effective date above.